Aviator Outage History
Aviator is up right nowPingoru has recorded 12 incidents for Aviator: 3 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| May 2026 | 1 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 1 | 8 of 744 (1%) |
| August 2026 | 1 | 1 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 539 (0%) |
Incidents, newest first
Critical August 11, 2026 Queue backed up 1h 6m Background queues
Started Aug 11, 2026, 08:43 PM UTC· resolved Aug 11, 2026, 09:49 PM UTC
- investigating Aug 11, 2026, 08:43 PM UTC
We are currently investigating a backed up queue. This could also cause delay in action for queueing or dequeueing a PR
- investigating Aug 11, 2026, 08:43 PM UTC
We are continuing to investigate this issue.
- investigating Aug 11, 2026, 09:16 PM UTC
We are continuing to investigate this issue.
- investigating Aug 11, 2026, 09:27 PM UTC
We've deployed an initial fix, we're monitoring currently.
- monitoring Aug 11, 2026, 09:33 PM UTC
The queue should be operational again, we're continuing to actively monitor the situation.
- resolved Aug 11, 2026, 09:49 PM UTC
The incident is resolved. Root cause: A large bulk team-reorganization in one customer's GitHub organization triggered database lock contention in our team-sync handler, which consumed the shared worker pool that processes all the background tasks.
Minor July 14, 2026 Web app requests and APIs are degraded 7h 51m Management dashboard
Started Jul 14, 2026, 06:26 PM UTC· resolved Jul 15, 2026, 02:17 AM UTC
- investigating Jul 14, 2026, 06:26 PM UTC
Queues are working properly however the dashboard and APIs are degraded. Investigating.
- monitoring Jul 14, 2026, 06:45 PM UTC
We have rolled back to the last stable version and monitoring the status. The system seems stable.
- investigating Jul 14, 2026, 07:06 PM UTC
The APIs are slow again. The rollback only temporarily resolved the response times, continuing to investigate.
- monitoring Jul 14, 2026, 07:59 PM UTC
We have identified the root cause. This is a API request optimization issue. We have scaled up our instances and continuing to monitor. We are also preparing a fix to optimize our queries further.
- resolved Jul 15, 2026, 02:17 AM UTC
We deployed a fix to improve the queue page load performance that has resolved the performance issues.
Notice May 1, 2026 Queues backed up –
Started May 01, 2026, 03:30 PM UTC· resolved May 01, 2026, 03:30 PM UTC
- resolved May 01, 2026, 07:13 PM UTC
User reported queues slow in merging PRs. This was reported at 8.38am PT, we investigated and noticed that each task was talking longer to process. Found the actual slow behavior started after the last deploy at 9.06pm PT on Apr 30. Initiated a rollback, completed the rollback at 9.23am PT.