Avaya Cloud incident

Investigating anomalies in automation testing

Minor Resolved View vendor source →

Avaya Cloud experienced a minor incident on August 16, 2025 affecting Voice - Europe (EU) and Voice - United Kingdom (UK), lasting 1h 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 16, 2025, 10:51 AM UTC
Resolved
Aug 16, 2025, 12:26 PM UTC
Duration
1h 35m
Detected by Pingoru
Aug 16, 2025, 10:51 AM UTC

Affected components

Voice - Europe (EU)Voice - United Kingdom (UK)

Update timeline

  1. investigating Aug 16, 2025, 10:51 AM UTC

    We are currently investigating voice related tests in AXP Public, Manual tests are passing successfully.

  2. resolved Aug 16, 2025, 12:26 PM UTC

    Issue has been identified with automation test for voice call and until resolved manual tests will be conducted. There are no impact to production tenants.