Availity incident

IL621 - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on August 23, 2026 affecting IL621, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2026, 04:23 AM UTC
Resolved
Aug 23, 2026, 07:01 AM UTC
Duration
2h 37m
Detected by Pingoru
Aug 23, 2026, 04:23 AM UTC

Affected components

IL621

Update timeline

  1. identified Aug 23, 2026, 04:23 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with no Realtime response errors.

  2. resolved Aug 23, 2026, 07:01 AM UTC

    This incident has been resolved.