Availity incident
CENTENE - Multiple Transactions - Eligibility and Benefits Inquiry transactions are currently unavailable.
Availity experienced a notice incident on October 16, 2026 affecting CENPATICO BEHAVIORAL HEALTH and ABSOLUTE TOTAL CARE and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
CENPATICO BEHAVIORAL HEALTHABSOLUTE TOTAL CAREAMBETTERBRIDGEWAY HEALTH SOLUTIONSBUCKEYE COMMUNITY HEALTH PLANCALIFORNIA HEALTH AND WELLNESSCELTICARE HEALTH PLANCENTENECOORDINATED CAREGRANITE STATE HEALTH PLAN
Update timeline
- identified Oct 16, 2026, 05:12 AM UTC
We are seeing Eligibility and Benefits Inquiry, HCSR Detailed Auth/Referral and Claim Status Inquiry transactions failing with timeout errors.
- resolved Oct 16, 2026, 05:29 AM UTC
This incident has been resolved.