Availity incident

USAA LIFE INSURANCE COMPANY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 1, 2026 affecting USAA LIFE INSURANCE COMPANY, lasting 1d 18h. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 04:23 AM UTC
Resolved
May 02, 2026, 11:09 PM UTC
Duration
1d 18h
Detected by Pingoru
May 01, 2026, 04:23 AM UTC

Affected components

USAA LIFE INSURANCE COMPANY

Update timeline

  1. identified May 01, 2026, 04:23 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 02, 2026, 11:09 PM UTC

    This incident has been resolved.