Availity incident

ALOHA CARE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 29, 2026 affecting ALOHA CARE, lasting 1d 19h. The incident has been resolved; the full update timeline is below.

Started
Apr 29, 2026, 04:57 AM UTC
Resolved
May 01, 2026, 12:55 AM UTC
Duration
1d 19h
Detected by Pingoru
Apr 29, 2026, 04:57 AM UTC

Affected components

ALOHA CARE

Update timeline

  1. identified Apr 29, 2026, 04:57 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout/AAA*42 errors. Customers are receiving timeout/timeout/AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 01, 2026, 12:55 AM UTC

    This incident has been resolved.