Availity incident

ALOHA CARE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Started: Apr 29, 2026, 04:57 AM UTC
Resolved: May 01, 2026, 12:55 AM UTC
Duration: 1d 19h
Detected by Pingoru: Apr 29, 2026, 04:57 AM UTC

Affected components

ALOHA CARE

Update timeline

identified Apr 29, 2026, 04:57 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout/timeout/AAA*42 errors. Customers are receiving timeout/timeout/AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
resolved May 01, 2026, 12:55 AM UTC

This incident has been resolved.

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