Availity incident

Multiple Payers - AMERIHEALTH CARITAS NORTH CAROLINA, APA02, AMERIHEALTH MERCY HEALTH PLAN, AMERIHEALTH CARITAS VIP CARE PLUS, AMERIHEALTH CARITAS OHIO, AMERIHEALTH CARITAS LOUISIANA (LACARE), AMERIHEALTH CARITAS NORTH CAROLINA, AMERIHEALTH DISTRICT OF...

Notice Resolved View vendor source →

Availity experienced a notice incident on October 17, 2026 affecting AMERIHEALTH CARITAS NORTH CAROLINA and APA02 and 1 more component, lasting 21h 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2026, 07:07 AM UTC
Resolved
Oct 18, 2026, 04:24 AM UTC
Duration
21h 16m
Detected by Pingoru
Oct 17, 2026, 07:07 AM UTC

Affected components

AMERIHEALTH CARITAS NORTH CAROLINAAPA02AMERIHEALTH MERCY HEALTH PLANAMERIHEALTH CARITAS VIP CARE PLUSAMERIHEALTH CARITAS OHIOAMERIHEALTH CARITAS LOUISIANA (LACARE)AMERIHEALTH DISTRICT OF COLUMBIA

Update timeline

  1. identified Oct 17, 2026, 07:07 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors.

  2. resolved Oct 18, 2026, 04:24 AM UTC

    This incident has been resolved.