Availity incident

BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA) - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 18, 2026 affecting BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA), lasting 4h 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2026, 03:41 AM UTC
Resolved
Jul 18, 2026, 08:16 AM UTC
Duration
4h 34m
Detected by Pingoru
Jul 18, 2026, 03:41 AM UTC

Affected components

BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA)

Update timeline

  1. identified Jul 18, 2026, 03:41 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved Jul 18, 2026, 08:16 AM UTC

    This incident has been resolved.