Availity incident

SPSCN - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Availity experienced a notice incident on July 11, 2026 affecting SPSCN, lasting 22h 51m. The incident has been resolved; the full update timeline is below.

Started: Jul 11, 2026, 10:08 AM UTC
Resolved: Jul 12, 2026, 08:59 AM UTC
Duration: 22h 51m
Detected by Pingoru: Jul 11, 2026, 10:08 AM UTC

Affected components

SPSCN

Update timeline

identified Jul 11, 2026, 10:08 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
identified Jul 11, 2026, 10:10 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
identified Jul 11, 2026, 10:11 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jul 12, 2026, 08:59 AM UTC

This incident has been resolved.