Availity incident

BLUE CROSS COMMUNITY OPTIONS - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Ongoing View vendor source →
Started
Apr 27, 2026, 03:57 PM UTC
Resolved
Ongoing
Duration
● 6d 9h
Detected by Pingoru
Apr 27, 2026, 03:57 PM UTC

Affected components

BLUE CROSS COMMUNITY OPTIONS

Update timeline

  1. identified Apr 27, 2026, 03:57 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

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