Availity incident

HEALTH PLANS INCORPORATED - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 27, 2026 affecting HEALTH PLANS INCORPORATED, lasting 7d 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 27, 2026, 05:38 AM UTC
Resolved
May 04, 2026, 06:57 AM UTC
Duration
7d 1h
Detected by Pingoru
Apr 27, 2026, 05:38 AM UTC

Affected components

HEALTH PLANS INCORPORATED

Update timeline

  1. identified Apr 27, 2026, 05:38 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 06:57 AM UTC

    This incident has been resolved.