Availity incident

WELLPOINT - Multiple Transactions - Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Inpatient Auth transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on July 2, 2026 affecting ANTHEM - MO and ANTHEM - WI and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 02, 2026, 12:31 AM UTC
Resolved
Jul 02, 2026, 12:31 AM UTC
Duration
—
Detected by Pingoru
Jul 02, 2026, 12:31 AM UTC

Affected components

ANTHEM - MOANTHEM - WIBLUECROSS BLUESHIELD OF GEORGIAANTHEM - NVANTHEM - INANTHEM - KYANTHEM - MEANTHEM - NHEMPIRE BC - NYANTHEM - OH

Update timeline

  1. resolved Jul 02, 2026, 12:31 AM UTC

    We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, Health Care Services Inquiry, HCSR Outpatient Auth and HCSR Inpatient Auth transactions failing with AV07/AAA*42 errors. Customers are receiving AV07/AAA*42 errors. Next Steps and ETA for resolution: As of 7/1/2026, 7:40:00 PM we are seeing successful transactions. We are considering this issue resolved. We received a notice from our trading partner that this payer is experiencing issues. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.