Availity incident

Multiple Payers - - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 29, 2026, lasting 4d 11h. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2026, 05:04 PM UTC
Resolved
Jul 04, 2026, 05:00 AM UTC
Duration
4d 11h
Detected by Pingoru
Jun 29, 2026, 05:04 PM UTC

Update timeline

  1. identified Jun 29, 2026, 05:04 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved Jul 04, 2026, 05:00 AM UTC

    This incident has been resolved.