Availity incident

HCSC - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are now processing normally.

Availity experienced a notice incident on June 29, 2026 affecting BCBSMT and BCBSIL and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started: Jun 29, 2026, 03:55 PM UTC
Resolved: Jun 29, 2026, 03:55 PM UTC
Duration: —
Detected by Pingoru: Jun 29, 2026, 03:55 PM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

resolved Jun 29, 2026, 03:55 PM UTC

We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeout/VT02_030 errors. Customers are receiving VT05_035/VT02_030 errors. Next Steps and ETA for resolution: As of 6/29/2026, 11:18:00 AM we are seeing successful transactions. We are considering this issue resolved. We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.