Availity experienced a notice incident on June 27, 2026 affecting OPTIMA/SENTARA, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Started
Jun 27, 2026, 05:01 AM UTC
Resolved
Jun 27, 2026, 06:12 AM UTC
Duration
1h 10m
Detected by Pingoru
Jun 27, 2026, 05:01 AM UTC
Affected components
OPTIMA/SENTARA
Update timeline
identifiedJun 27, 2026, 05:01 AM UTC
We are seeing 270 transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
identifiedJun 27, 2026, 06:05 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
