Availity incident

Multiple Payers - HNNC, HEALTH NET - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 25, 2026 affecting HNNC and HEALTH NET, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 03:12 AM UTC
Resolved
Jun 26, 2026, 03:46 AM UTC
Duration
1d
Detected by Pingoru
Jun 25, 2026, 03:12 AM UTC

Affected components

HNNCHEALTH NET

Update timeline

  1. identified Jun 25, 2026, 03:12 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 26, 2026, 03:46 AM UTC

    This incident has been resolved.