Availity incident

Multiple Payers - HNNC, HEALTH NET - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting HNNC and HEALTH NET, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 25, 2026, 03:12 AM UTC
Resolved
Ongoing
Duration
● 2h 25m
Detected by Pingoru
Jun 25, 2026, 03:12 AM UTC

Affected components

HNNCHEALTH NET

Update timeline

  1. identified Jun 25, 2026, 03:12 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.