Availity incident

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 24, 2026 affecting CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), lasting 10h 51m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 07:45 AM UTC
Resolved
Jun 24, 2026, 06:37 PM UTC
Duration
10h 51m
Detected by Pingoru
Jun 24, 2026, 07:45 AM UTC

Affected components

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)

Update timeline

  1. identified Jun 24, 2026, 07:45 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving VT06_013 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 24, 2026, 06:37 PM UTC

    This incident has been resolved.