Availity incident

BCBSTENNESSEE - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Availity experienced a notice incident on June 22, 2026 affecting BCBSTENNESSEE, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started: Jun 22, 2026, 05:21 AM UTC
Resolved: Jun 22, 2026, 08:27 AM UTC
Duration: 3h 6m
Detected by Pingoru: Jun 22, 2026, 05:21 AM UTC

Affected components

BCBSTENNESSEE

Update timeline

identified Jun 22, 2026, 05:21 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
resolved Jun 22, 2026, 08:27 AM UTC

This incident has been resolved.