Availity incident

CENCAL - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 20, 2026 affecting CENCAL, lasting 12h 26m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2026, 09:41 AM UTC
Resolved
Jun 20, 2026, 10:07 PM UTC
Duration
12h 26m
Detected by Pingoru
Jun 20, 2026, 09:41 AM UTC

Affected components

CENCAL

Update timeline

  1. identified Jun 20, 2026, 09:41 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. identified Jun 20, 2026, 09:42 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  3. resolved Jun 20, 2026, 10:07 PM UTC

    This incident has been resolved.