Availity incident
REGENCE - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.
Availity experienced a notice incident on June 15, 2026 affecting REGENCE BLUESHIELD OF IDAHO and REGENCE BCBS OF OREGON and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH
Update timeline
- resolved Jun 15, 2026, 06:31 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: As of 6/15/2026, 1:00:00 AM we are seeing successful transactions. We are considering this issue resolved. We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.