Availity incident

Multiple Payers - 60054, AETNA - Multiple Transactions - Due to scheduled maintenance HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Referral transactions will be unavailable Friday, April 24th from 11:00:00 PM EDT through 1:00:00 AM EDT Saturday, ...

Notice Resolved View vendor source →

Availity experienced a notice incident on April 24, 2026 affecting AETNA and 60054, lasting 37d 16h. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 10:18 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
37d 16h
Detected by Pingoru
Apr 24, 2026, 10:18 PM UTC

Affected components

AETNA60054

Update timeline

  1. scheduled Apr 24, 2026, 10:18 PM UTC

    We are seeing HCSR Inpatient Auth, HCSR Outpatient Auth and HCSR Referral transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.