Availity incident

HCSC - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Availity experienced a notice incident on June 8, 2026 affecting BCBSMT and BCBSIL and 1 more component, lasting 4h 41m. The incident has been resolved; the full update timeline is below.

Started: Jun 08, 2026, 12:53 AM UTC
Resolved: Jun 08, 2026, 05:35 AM UTC
Duration: 4h 41m
Detected by Pingoru: Jun 08, 2026, 12:53 AM UTC

Affected components

BCBSMTBCBSILBCBSNMBCBSOKBCBSTXBLUE CROSS COMMUNITY CENTENNIALOTHER BLUE PLANS-BCBSILOTHER BLUE PLANS-BCBSNMOTHER BLUE PLANS-BCBSOKOTHER BLUE PLANS-BCBSTX

Update timeline

identified Jun 08, 2026, 12:53 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
resolved Jun 08, 2026, 05:35 AM UTC

This incident has been resolved.