Availity incident

GEISINGER HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 2, 2026 affecting GEISINGER HEALTH PLAN, lasting 41d 2h. The incident has been resolved; the full update timeline is below.

Started
Jun 02, 2026, 07:38 AM UTC
Resolved
Jul 13, 2026, 09:50 AM UTC
Duration
41d 2h
Detected by Pingoru
Jun 02, 2026, 07:38 AM UTC

Affected components

GEISINGER HEALTH PLAN

Update timeline

  1. identified Jun 02, 2026, 07:38 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 13, 2026, 09:50 AM UTC

    This incident has been resolved.