Availity incident

Multiple Payers - EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI), EMBLM, PARKLAND COMMUNITY HEALTH PLAN, EL PASO FIRST HEALTH PLANS - CHIP, EL PASO FIRST HEALTH PLANS - STAR, EL PASO FIRST HEALTH PLANS - HCO, HIPNY, GHI - GROUP HEALTH INC - 270 - Elig...

Notice Resolved View vendor source →

Availity experienced a notice incident on April 24, 2026 affecting EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI) and EMBLM and 1 more component, lasting 9d 11h. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 02:18 PM UTC
Resolved
May 04, 2026, 02:14 AM UTC
Duration
9d 11h
Detected by Pingoru
Apr 24, 2026, 02:18 PM UTC

Affected components

EMBLEM HEALTH - GROUP HEALTH INCORPORATED (GHI)EMBLMPARKLAND COMMUNITY HEALTH PLANEL PASO FIRST HEALTH PLANS - CHIPEL PASO FIRST HEALTH PLANS - STAREL PASO FIRST HEALTH PLANS - HCOHIPNYGHI - GROUP HEALTH INC

Update timeline

  1. identified Apr 24, 2026, 02:18 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT02 errors. Customers are receiving VT02 errors. Next Steps and ETA for resolution: We have reached out to our trading partner to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 02:14 AM UTC

    This incident has been resolved.