Availity incident

MERCY CARE ARIZONA - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 1, 2026 affecting MERCY CARE ARIZONA, lasting 41d 10h. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 10:57 PM UTC
Resolved
Jul 13, 2026, 09:55 AM UTC
Duration
41d 10h
Detected by Pingoru
Jun 01, 2026, 10:57 PM UTC

Affected components

MERCY CARE ARIZONA

Update timeline

  1. identified Jun 01, 2026, 10:57 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jul 13, 2026, 09:55 AM UTC

    This incident has been resolved.