Availity incident

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Availity experienced a notice incident on June 1, 2026 affecting CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started: Jun 01, 2026, 12:17 PM UTC
Resolved: Jun 01, 2026, 01:25 PM UTC
Duration: 1h 8m
Detected by Pingoru: Jun 01, 2026, 12:17 PM UTC

Affected components

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)

Update timeline

identified Jun 01, 2026, 12:17 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42/No Response Received errors. Customers are receiving AAA*42/VT06_013 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved Jun 01, 2026, 01:25 PM UTC

This incident has been resolved.