Availity incident

Multiple Payers - HUMANA, HUMANA, HUMANA HEALTHY HORIZON OH MEDICAID, CompBenefits - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on June 1, 2026 affecting HUMANA and CompBenefits and 1 more component, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2026, 04:15 AM UTC
Resolved
Jun 01, 2026, 06:42 AM UTC
Duration
2h 27m
Detected by Pingoru
Jun 01, 2026, 04:15 AM UTC

Affected components

HUMANACompBenefitsHUMANA HEALTHY HORIZON OH MEDICAID

Update timeline

  1. identified Jun 01, 2026, 04:15 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved Jun 01, 2026, 06:42 AM UTC

    This incident has been resolved.