Availity incident

BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA) - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Availity experienced a notice incident on May 31, 2026 affecting BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA), lasting 23h 59m. The incident has been resolved; the full update timeline is below.

Started: May 31, 2026, 08:55 AM UTC
Resolved: Jun 01, 2026, 08:54 AM UTC
Duration: 23h 59m
Detected by Pingoru: May 31, 2026, 08:55 AM UTC

Affected components

BLUE CROSS OF WASHINGTON AND ALASKA (PREMERA)

Update timeline

identified May 31, 2026, 08:55 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
resolved Jun 01, 2026, 08:54 AM UTC

This incident has been resolved.