Availity incident

Multiple Payers - ABSOLUTE TOTAL CARE, FIDELIS CARE NEW YORK, AMBETTER HEALTH, WELLCARE BY ALLWELL, WELLCARE OKLAHOMA, WELLCARE PRIME BY ABSOLUTE TOTAL CARE, AMBETTER FROM FIDELIS CARE, WELLCARE NEW YORK, WELLCARE OF NORTH CAROLINA, Sunflower Health Pl...

Notice Resolved View vendor source →

Availity experienced a notice incident on May 29, 2026 affecting Wellcare and SUPERIOR HEALTHPLAN and 1 more component, lasting 39d 18h. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 11:00 PM UTC
Resolved
Jul 08, 2026, 05:42 PM UTC
Duration
39d 18h
Detected by Pingoru
May 29, 2026, 11:00 PM UTC

Affected components

WellcareSUPERIOR HEALTHPLANPEACH STATE HEALTH PLANSUNFLOWER STATE HEALTH PLANCENTENEBUCKEYE COMMUNITY HEALTH PLANSUNSHINE HEALTHABSOLUTE TOTAL CARECOORDINATED CAREHOME STATE HEALTH PLAN

Update timeline

  1. identified May 29, 2026, 11:00 PM UTC

    We are seeing HCSR Detailed Auth/Referral, Health Care Services Inquiry, HCSR Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, Auth Submission, HCSR Real Time Authorization and Auth/Ref Routing transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  2. identified Jun 01, 2026, 07:21 PM UTC

    We are seeing Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  3. identified Jun 01, 2026, 07:22 PM UTC

    We are seeing Health Care Services Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  4. identified Jun 01, 2026, 08:02 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  5. identified Jun 01, 2026, 08:11 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  6. identified Jun 02, 2026, 01:53 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  7. identified Jun 05, 2026, 05:46 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  8. identified Jun 18, 2026, 05:32 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  9. identified Jun 18, 2026, 05:38 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  10. identified Jun 29, 2026, 02:12 PM UTC

    We are seeing Health Care Services Inquiry, HCSR Detailed Auth/Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  11. resolved Jul 08, 2026, 05:42 PM UTC

    This incident has been resolved.