Multiple Payers - ABSOLUTE TOTAL CARE, FIDELIS CARE NEW YORK - Multiple Transactions - Centene, Wellcare, and Fidelis Payers are currently experiencing intermittent issues with Availity impacting authorization transactions. Providers may encounter time...
Availity is currently experiencing a notice incident affecting ABSOLUTE TOTAL CARE and FIDELIS CARE NEW YORK, which began 23h ago. The vendor's full update timeline is below.
Started
May 29, 2026, 10:52 PM UTC
Resolved
Ongoing
Duration
● 23h 15m
Detected by Pingoru
May 29, 2026, 10:52 PM UTC
Affected components
ABSOLUTE TOTAL CAREFIDELIS CARE NEW YORK
Update timeline
identifiedMay 29, 2026, 10:52 PM UTC
We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, Auth/Ref Routing, Authorization Response, Health Care Services Inquiry, HCSR Referral and HCSR Real Time Authorization transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.
