Availity incident

Multiple Payers - ABSOLUTE TOTAL CARE, FIDELIS CARE NEW YORK - Multiple Transactions - Centene, Wellcare, and Fidelis Payers are currently experiencing intermittent issues with Availity impacting authorization transactions. Providers may encounter time...

Notice Resolved View vendor source →

Availity experienced a notice incident on May 29, 2026 affecting ABSOLUTE TOTAL CARE and FIDELIS CARE NEW YORK, lasting 2d 20h. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 10:52 PM UTC
Resolved
Jun 01, 2026, 07:19 PM UTC
Duration
2d 20h
Detected by Pingoru
May 29, 2026, 10:52 PM UTC

Affected components

ABSOLUTE TOTAL CAREFIDELIS CARE NEW YORK

Update timeline

  1. identified May 29, 2026, 10:52 PM UTC

    We are seeing Auth Submission, HCSR Detailed Auth/Referral, HCSR Inpatient Auth, HCSR Outpatient Auth, Auth/Ref Routing, Authorization Response, Health Care Services Inquiry, HCSR Referral and HCSR Real Time Authorization transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

  2. resolved Jun 01, 2026, 07:19 PM UTC

    This incident has been resolved.