Availity incident

BLUECROSS BLUESHIELD (BCBS) NEW YORK EXCELLUS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 29, 2026 affecting BLUECROSS BLUESHIELD (BCBS) NEW YORK EXCELLUS, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 05:02 AM UTC
Resolved
May 29, 2026, 05:19 AM UTC
Duration
16m
Detected by Pingoru
May 29, 2026, 05:02 AM UTC

Affected components

BLUECROSS BLUESHIELD (BCBS) NEW YORK EXCELLUS

Update timeline

  1. identified May 29, 2026, 05:02 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 29, 2026, 05:19 AM UTC

    This incident has been resolved.