Availity incident

EMPOWER ARKANSAS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 24, 2026 affecting EMPOWER ARKANSAS, lasting 9h 4m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2026, 10:48 PM UTC
Resolved
May 25, 2026, 07:52 AM UTC
Duration
9h 4m
Detected by Pingoru
May 24, 2026, 10:48 PM UTC

Affected components

EMPOWER ARKANSAS

Update timeline

  1. identified May 24, 2026, 10:48 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 25, 2026, 07:52 AM UTC

    This incident has been resolved.