Availity incident

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), which began 2h ago. The vendor's full update timeline is below.

Started
May 24, 2026, 08:06 PM UTC
Resolved
Ongoing
Duration
● 1h 38m
Detected by Pingoru
May 24, 2026, 08:06 PM UTC

Affected components

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)

Update timeline

  1. identified May 24, 2026, 08:06 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving VT06_013 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.