Availity incident

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA) - 270 - Eligibility and Benefits Inquiry B2B transactions are experiencing intermittent failures.

Availity experienced a notice incident on May 24, 2026 affecting CORPORATE BENEFIT SERVICES OF AMERICA (CBSA), lasting 10h 34m. The incident has been resolved; the full update timeline is below.

Started: May 24, 2026, 08:06 PM UTC
Resolved: May 25, 2026, 06:40 AM UTC
Duration: 10h 34m
Detected by Pingoru: May 24, 2026, 08:06 PM UTC

Affected components

CORPORATE BENEFIT SERVICES OF AMERICA (CBSA)

Update timeline

identified May 24, 2026, 08:06 PM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving VT06_013 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 25, 2026, 06:40 AM UTC

This incident has been resolved.