Availity incident

KAISERFOUNDATIONWA - Multiple Transactions - Eligibility and Benefits Inquiry and Claim Status Inquiry transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 21, 2026 affecting KAISERFOUNDATIONWA, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 06:55 PM UTC
Resolved
May 21, 2026, 08:06 PM UTC
Duration
1h 11m
Detected by Pingoru
May 21, 2026, 06:55 PM UTC

Affected components

KAISERFOUNDATIONWA

Update timeline

  1. identified May 21, 2026, 06:55 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with timeouts. Customers are receiving VT05_035 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 21, 2026, 08:06 PM UTC

    This incident has been resolved.