Availity incident

FIDELIS CARE NEW YORK - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 19, 2026 affecting FIDELIS CARE NEW YORK, lasting 5h 29m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 01:15 AM UTC
Resolved
May 19, 2026, 06:45 AM UTC
Duration
5h 29m
Detected by Pingoru
May 19, 2026, 01:15 AM UTC

Affected components

FIDELIS CARE NEW YORK

Update timeline

  1. identified May 19, 2026, 01:15 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We have reached out to the payer to report this issue. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 19, 2026, 06:45 AM UTC

    This incident has been resolved.