Availity incident

INLAND EMPIRE HEALTH PLAN - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Availity experienced a notice incident on May 13, 2026 affecting INLAND EMPIRE HEALTH PLAN, lasting 17m. The incident has been resolved; the full update timeline is below.

Started: May 13, 2026, 10:25 AM UTC
Resolved: May 13, 2026, 10:43 AM UTC
Duration: 17m
Detected by Pingoru: May 13, 2026, 10:25 AM UTC

Affected components

INLAND EMPIRE HEALTH PLAN

Update timeline

identified May 13, 2026, 10:25 AM UTC

We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.
resolved May 13, 2026, 10:43 AM UTC

This incident has been resolved.