Availity incident
Multiple Payers - - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Availity experienced a notice incident on May 12, 2026, lasting 2d 10h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified May 12, 2026, 06:08 PM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.
- resolved May 15, 2026, 04:19 AM UTC
This incident has been resolved.