Availity incident
BLUE BENEFIT ADMINISTRATORS OF MASSACHUSETTS - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.
Availity is currently experiencing a notice incident affecting BLUE BENEFIT ADMINISTRATORS OF MASSACHUSETTS, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified May 11, 2026, 12:53 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
- identified May 11, 2026, 12:55 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.