Availity incident

BCBSWY - 270 - Eligibility and Benefits Inquiry transactions are currently unavailable.

Notice Ongoing View vendor source →

Availity is currently experiencing a notice incident affecting BCBSWY, which began 2h ago. The vendor's full update timeline is below.

Started
May 10, 2026, 11:24 PM UTC
Resolved
Ongoing
Duration
● 1h 49m
Detected by Pingoru
May 10, 2026, 11:24 PM UTC

Affected components

BCBSWY

Update timeline

  1. identified May 10, 2026, 11:24 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. identified May 10, 2026, 11:25 PM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.