Availity experienced a notice incident on May 10, 2026 affecting REGENCE BLUESHIELD OF IDAHO and REGENCE BCBS OF OREGON and 1 more component, lasting 23h 4m. The incident has been resolved; the full update timeline is below.
Started
May 10, 2026, 06:44 AM UTC
Resolved
May 11, 2026, 05:48 AM UTC
Duration
23h 4m
Detected by Pingoru
May 10, 2026, 06:44 AM UTC
Affected components
REGENCE BLUESHIELD OF IDAHOREGENCE BCBS OF OREGONREGENCE BLUESHIELDREGENCE BCBS OF UTAHBRIDGESPAN HEALTH COMPANYASURIS NORTHWEST HEALTH
Update timeline
identifiedMay 10, 2026, 06:44 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
identifiedMay 10, 2026, 06:45 AM UTC
We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.
