Availity incident

HEALTHSPRINGS - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 9, 2026 affecting HEALTHSPRINGS, lasting 20h 25m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 02:26 AM UTC
Resolved
May 09, 2026, 10:52 PM UTC
Duration
20h 25m
Detected by Pingoru
May 09, 2026, 02:26 AM UTC

Affected components

HEALTHSPRINGS

Update timeline

  1. identified May 09, 2026, 02:26 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors. Customers are receiving AAA*42 errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

  2. resolved May 09, 2026, 10:52 PM UTC

    This incident has been resolved.