Availity incident

HUMANA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions will be unavailable Wednesday, April 29th from 11:00:00 PM ED...

Notice Resolved View vendor source →

Availity experienced a notice incident on April 17, 2026 affecting HUMANA, lasting 44d 16h. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 10:37 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
44d 16h
Detected by Pingoru
Apr 17, 2026, 10:37 PM UTC

Affected components

HUMANA

Update timeline

  1. scheduled Apr 17, 2026, 10:37 PM UTC

    We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.