Availity incident

HUMANA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions will be unavailable Wednesday, April 29th from 11:00:00 PM ED...

Notice Ongoing View vendor source →
Started
Apr 17, 2026, 10:37 PM UTC
Resolved
Ongoing
Duration
● 15d 22h
Detected by Pingoru
Apr 17, 2026, 10:37 PM UTC

Affected components

HUMANA

Update timeline

  1. scheduled Apr 17, 2026, 10:37 PM UTC

    We are seeing Eligibility and Benefits Inquiry, Claim Status Inquiry, HCSR Referral, HCSR Inpatient Auth and HCSR Outpatient Auth transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.

Looking to track Availity downtime and outages?

Pingoru polls Availity's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Availity reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Availity alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Availity for free

5 free monitors · No credit card required