Availity incident

HUMANA - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Sunday, April 19th from 11:00:00 PM EDT through 1:00:00 AM EDT Monday, April 20th.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 17, 2026 affecting HUMANA, lasting 44d 17h. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2026, 10:09 PM UTC
Resolved
Jun 01, 2026, 03:11 PM UTC
Duration
44d 17h
Detected by Pingoru
Apr 17, 2026, 10:09 PM UTC

Affected components

HUMANA

Update timeline

  1. scheduled Apr 17, 2026, 10:09 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.