Availity incident

PRHTH - Multiple Transactions - Due to scheduled maintenance Eligibility and Benefits Inquiry and Claim Status Inquiry transactions will be unavailable Saturday, April 11th from 9:00:00 AM EDT through 9:00:00 AM EDT Sunday, April 12th.

Notice Resolved View vendor source →

Availity experienced a notice incident on April 8, 2026 affecting PRHTH, lasting 54d 7h. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 07:03 AM UTC
Resolved
Jun 01, 2026, 03:01 PM UTC
Duration
54d 7h
Detected by Pingoru
Apr 08, 2026, 07:03 AM UTC

Affected components

PRHTH

Update timeline

  1. scheduled Apr 08, 2026, 07:03 AM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.