Availity incident

Multiple Payers - HUMANA, HUMANA HMO, HUMANA, HUMANA BEHAVIORAL HEALTH, HUMANA LONG TERM CARE, CompBenefits - Multiple Transactions - Eligibility & Benefit and Claim Status transactions will be unavailable from Sun, 4/5/2026, at 11:00pm ET to Mon, 4/6/...

Notice Resolved View vendor source →

Availity experienced a notice incident on April 3, 2026 affecting HUMANA LONG TERM CARE and HUMANA and 1 more component, lasting 58d 16h. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2026, 10:41 PM UTC
Resolved
Jun 01, 2026, 03:01 PM UTC
Duration
58d 16h
Detected by Pingoru
Apr 03, 2026, 10:41 PM UTC

Affected components

HUMANA LONG TERM CAREHUMANACompBenefitsHUMANA HMOHUMANA BEHAVIORAL HEALTH

Update timeline

  1. scheduled Apr 03, 2026, 10:41 PM UTC

    We are seeing Eligibility and Benefits Inquiry and Claim Status Inquiry transactions failing with errors. Customers are receiving errors Next Steps and ETA for resolution: Availity continues to monitor for resolution.