Availity incident

NM - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 6, 2026 affecting NM, lasting 2d 22h. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 01:31 AM UTC
Resolved
May 09, 2026, 12:10 AM UTC
Duration
2d 22h
Detected by Pingoru
May 06, 2026, 01:31 AM UTC

Affected components

NM

Update timeline

  1. identified May 06, 2026, 01:31 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with timeout errors. Customers are receiving timeout errors. Next Steps and ETA for resolution: Please reach out to the payer for assistance. Availity continues to monitor for resolution.

  2. resolved May 09, 2026, 12:10 AM UTC

    This incident has been resolved.