Availity incident

METLIFE DENTAL FAMILY - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on October 12, 2026 affecting METLIFE DENTAL FAMILY, lasting 3d 19h. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2026, 07:45 AM UTC
Resolved
Oct 16, 2026, 03:35 AM UTC
Duration
3d 19h
Detected by Pingoru
Oct 12, 2026, 07:45 AM UTC

Affected components

METLIFE DENTAL FAMILY

Update timeline

  1. identified Oct 12, 2026, 07:45 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*42 errors.

  2. resolved Oct 16, 2026, 03:35 AM UTC

    This incident has been resolved.