Availity incident

ODM VERSANT CARESOURCE - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Ongoing View vendor source →
Started
May 04, 2026, 07:43 AM UTC
Resolved
Ongoing
Duration
● 2h 21m
Detected by Pingoru
May 04, 2026, 07:43 AM UTC

Affected components

ODM VERSANT CARESOURCE

Update timeline

  1. identified May 04, 2026, 07:43 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with VT06_013 errors. Customers are receiving Invalid Response errors. Next Steps and ETA for resolution: There is no after hours support for this payer. We will continue to monitor and send updates as available. Availity continues to monitor for resolution.

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