Availity incident

Multiple Payers - - 270 - Eligibility and Benefits Inquiry transactions are experiencing intermittent failures.

Notice Resolved View vendor source →

Availity experienced a notice incident on May 3, 2026, lasting 21h 2m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2026, 09:12 AM UTC
Resolved
May 04, 2026, 06:14 AM UTC
Duration
21h 2m
Detected by Pingoru
May 03, 2026, 09:12 AM UTC

Update timeline

  1. identified May 03, 2026, 09:12 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors. Customers are receiving AAA*80 errors. Next Steps and ETA for resolution: We are seeing an increase in Eligibility and Benefits Inquiry transactions failing due to Blue Exchange maintenance. We will continue to monitor transactions and update with any changes. Availity continues to monitor for resolution.

  2. resolved May 04, 2026, 06:14 AM UTC

    This incident has been resolved.