Availity incident

BLUECROSS BLUESHIELD (BCBS) OF HAWAII - 270 - Eligibility and Benefits Inquiry B2B transactions are currently unavailable.

Notice Resolved View vendor source →

Availity experienced a notice incident on September 7, 2026 affecting BLUECROSS BLUESHIELD (BCBS) OF HAWAII, lasting 4h 37m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2026, 12:09 AM UTC
Resolved
Sep 07, 2026, 04:47 AM UTC
Duration
4h 37m
Detected by Pingoru
Sep 07, 2026, 12:09 AM UTC

Affected components

BLUECROSS BLUESHIELD (BCBS) OF HAWAII

Update timeline

  1. identified Sep 07, 2026, 12:09 AM UTC

    We are seeing Eligibility and Benefits Inquiry transactions failing with AAA*80 errors.

  2. resolved Sep 07, 2026, 04:47 AM UTC

    This incident has been resolved.